Treats & Sweets Privacy Policy

Effective Date: 5-15-25

Introduction

Welcome to Treats & Sweets Cakery! We are a custom cake shop dedicated to creating beautiful, delicious desserts for all occasions. Founded with a passion for artistry and customer care, we strive to deliver a personalized experience to every client.

This Privacy Policy outlines how we collect, use, protect, and share your personal information. Our goal is to be transparent about our practices and ensure you feel confident and secure when sharing your information with us.

1. Information We Collect

We collect the following types of personal information:

Full name
Email address
Phone number

2. How We Collect Information

We collect your personal information through the following methods:

When you interact with us on our website
Through direct email communications
During phone conversations
When participating in promotional events or campaigns

3. Purpose of Collecting Information

We collect your information to:

Grow our business by better understanding and serving our customers
Maintain accurate records of customer orders and preferences
Offer you a personalized and seamless customer experience

4. How We Use Your Information

Your information may be used to:

Contact you about your orders or order updates
Send promotional content, updates, or special offers
Respond to your inquiries and requests

5. Data Security

We take the protection of your data seriously. All customer information stored in our Customer Relationship Management Systems (CRMs) is safeguarded against unauthorized access, misuse, or disclosure. We regularly monitor our systems and update security protocols to maintain the integrity of your information.

6. Information Sharing

We may share your personal information with third-party service providers or affiliates for the purpose of:

Delivering promotional content
Managing SMS communications
Supporting customer relationship tools and order management

All third parties are required to protect your information in accordance with this Privacy Policy and applicable data protection laws.

7. Your Rights

As a customer, you have the right to:

Access the personal data we hold about you
Request correction or deletion of your personal data
Withdraw your consent for promotional communications at any time
Inquire how your data is being used or shared

To exercise any of these rights, please contact us using the details provided below.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how your personal information is handled, please contact us at:

Treats & Sweets Cakery
Email: treatsandsweets@yourcakery.com
Phone: 386-383-8256

9. SMS Content & Consent

By providing your phone number, you consent to receive SMS communications from us. Your phone number and SMS content may be shared with trusted third-party affiliates solely for the purposes of managing and delivering promotional messages and order-related updates. You may opt out of SMS communications at any time by replying “STOP” to any message.

Treats & Sweets Terms & Conditions

**Terms and Conditions****Effective Date: 5-15-25

**Welcome to Treats & Sweets Cakery! By using our website and services, you agree to be bound by the following Terms and Conditions. Please read them carefully.

**1. Use of Website**You agree to use our website for lawful purposes only. You must not use our website:* In any way that breaches any applicable local, national, or international law* To transmit, or procure the sending of, any unsolicited or unauthorized advertising or promotional material* To knowingly transmit any data or send or upload any material that contains viruses or harmful programs

**2. Intellectual Property**All content on this website, including text, graphics, logos, images, and software, is the property of Treats & Sweets Cakery and is protected by applicable copyright and trademark laws. Unauthorized use of this content is prohibited.

**3. Orders and Payments**When placing an order through our website, you agree to provide accurate, current, and complete information. Payment is due at the time of order confirmation unless otherwise agreed upon. We reserve the right to refuse any order at our sole discretion.

**4. Limitation of Liability**Treats & Sweets Cakery shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products. Our total liability to you for any damages, losses, or causes of action shall not exceed the amount paid by you, if any, for accessing this website.

*5. Modifications to Terms**We reserve the right to modify these Terms and Conditions at any time. Any changes will be posted on this page with an updated effective date. Continued use of the site following such changes indicates your acceptance of the new terms.

**6. Consent for SMS Communication**By checking the box or otherwise providing your consent, you agree to receive SMS messages from Treats & Sweets Cakery at the number provided. These messages may include:* Order confirmations and updates* Promotional offers and events* Customer service communications**Frequency of messages may vary.**Message and data rates may apply.

For help, text HELP to 386-383-8256. To opt out at any time, reply STOP to any message. Information obtained as part of the SMS consent process will **not** be shared with third parties. Read our full Privacy Policy and Terms & Conditions for more details.

**7. Types of SMS Communications**If you have consented to receive text messages, you may receive SMS communications related to the following:**Customers and Guests:*** Updates regarding orders, events, and promotions**Job Applicants:*** Information about application status, onboarding materials, and employment-related updates, order confirmation, order follow ups.

**8. Standard Messaging Disclosures*** Message and data rates may apply.* Standard messaging rates are determined by your mobile service provider.* You can opt out of SMS messages at any time by replying "STOP."* For assistance, text "HELP" or visit our Privacy Policy and reread our terms and conditions

**9. Contact Information**If you have any questions or concerns about these Terms and Conditions, please contact us at Treats & Sweets Cakery

Email: treatsandsweets@yourcakery.com

Phone: 386-383-8256